Last updated: January 2024
Our Commitment to Data Protection
lumina-vibe is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
This page explains how we comply with data protection laws and outlines your rights as a data subject.
Data Controller
lumina-vibe is the data controller responsible for your personal data. If you have any questions about data protection or wish to exercise your rights, please contact us at:
lumina-vibe
47 Kensington Gardens
London, SW7 4QP
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
- Legal obligation: Where processing is necessary for us to comply with the law
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
Your Rights Under GDPR
Under the GDPR, you have the following rights:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "subject access request". We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. We will make the necessary corrections within one month of receiving your request.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected. This is also known as the "right to be forgotten".
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this data to another organisation.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.
Exercising Your Rights
To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two further months for complex requests.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- To provide our services to you
- To comply with legal obligations
- To resolve disputes and enforce agreements
When your data is no longer required, we will securely delete or anonymise it.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Accidental loss
- Destruction or damage
- Unlawful processing
International Transfers
We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place to protect your data.
Data Breaches
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. We will also notify you directly if the breach is likely to result in a high risk to your rights and freedoms.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.